Frequently Asked Questions
Find answers to common questions about the ROAD iD App
The Road ID App is now owned and operated by SafeSignal Inc, the team behind SafeBeacon. We're passionate about outdoor safety and committed to preserving everything you rely on - eCrumb tracking, Stationary Alerts, and real-time location sharing that keeps your loved ones informed. Same features. Same reliability. A new team dedicated to your safety. Questions? Reach us at help@safebeacon.com.
The Road ID App was created by the makers of ROAD iD, the world's leading provider of safety identification products for outdoor enthusiasts. The App is designed to provide safety and peace of mind to you and your family. It allows you to send an eCrumb (electronic breadcrumb) to family members and friends whenever you head outdoors for an adventure - whether that's a run, ride, hike, walk, or any outdoor activity. The eCrumb can be sent via email or text message and allows your contacts to track your adventure in real time on a map. The eCrumb feature also includes an optional Stationary Alert that can notify your selected contacts if you stop moving for more than 5 minutes.
Yes, the app is available for both iPhone and Android users.
An eCrumb (electronic breadcrumb) can be sent via email or text message to selected family members and friends whenever you head outdoors for an adventure. The eCrumb allows your contacts to track your adventure in real-time on an online map.
Your selected eCrumb contacts do not need the Road iD App to see your location. You choose to send communications via SMS or email and the link to your online maps are viewable in any internet browser.
The Stationary Alert function will be activated if you remain within the same 15-foot (5 meter) diameter for five minutes or longer. You will have the opportunity to disable any Stationary Alert before it sends a message to your selected contacts.
If you stop moving for more than 5 minutes AND do not cancel the Stationary Alert countdown, a message will be sent to your selected contacts notifying them that you haven't moved in 5 minutes.
Your phone will continue to collect GPS data points locally. When you regain coverage, the App will send all the missed data points to your online map.
The App is designed to be easy on your battery. Testing shows minimal battery impact during multi-hour workouts.
To cancel your subscription, you'll need to cancel through the App Store (iPhone) or Google Play Store (Android).
For iPhone:
- Open the App Store
- Tap your profile icon and go to Settings
- Tap Subscriptions
- Select the Road ID App subscription
- Tap Cancel Subscription
For Android:
- Open the Google Play Store
- Tap your profile icon
- Tap Payments & subscriptions → Subscriptions
- Select the Road ID App subscription
- Tap Cancel subscription
Account deletion can be requested within the app. Follow these steps:
- Open the app and navigate to Account
- Select 'DEACTIVATE ACCOUNT'
Please note: Deleting your account will permanently delete your account and all associated data. If you only want to delete your ride history, please contact us at help@safebeacon.com.